Experience healthcare the way it’s meant to be practiced.

A concierge or membership-based practice focuses on enhancing the physician-patient relationship. Members of the concierge program pay an affordable fee to take advantage of a wide array of guaranteed enhancements to facilitate a more unhurried, connected, and personalized approach to healthcare. Concierge physicians typically have smaller patient panels, which means they can spend more time seeing patients.

Castle Connolly Private Health Partners (CCPHP) works with exceptional physicians to create and support concierge (membership-based) healthcare programs that enable the optimal practice environment and physician-patient relationship. Members (patients) pay an affordable fee to take advantage of a wide array of enhancements for a more convenient, comprehensive, collaborative and personalized approach to support health and wellbeing.

Concierge medicine provides an enhanced healthcare experience, offering a variety of amenities that are not typically covered by medical plans. These unique amenities include:

• Same/next-day appointments

• Extended patients visits

• Direct 24/7 connectivity to your concierge physician

• Advanced telemedicine connections

• Opportunity to take part in the SENS Solution® Wellness Program that includes unlimited health coaching sessions with board-certified health coaches to help you meet your health and wellness goals

• Member-exclusive events and special offers on wellness services and products

• Navigation to more than 60,000 Castle Connolly Top Doctors® nationwide

These unique services ensure you receive the customized, one-on-one attention you need, exactly when you need it.

Most CCPHP-affiliated physicians accept insurance (check with your physician’s office about whether they accept your specific insurance plan). Your insurance covers traditional healthcare services while the Membership fee covers the amenities and enhancements that you receive when you join, including enhanced connectivity to your physician and health coaching. Amenities in the Membership are considered noncovered by most insurers, and they do not provide reimbursement for the Fee.

The Membership fees are not covered by your health insurance plan and are your individual responsibility. However, at your discretion, you can submit the Membership fee to any flexible spending account, health reimbursement account, or medical savings account in which you participate, but the Membership Program makes no representation that any part of the Membership Fee will qualify to be reimbursed from any such account. It is the Member’s responsibility to receive approval from their benefits administrator as to the amount that may be reimbursable.

You may pay the Membership Fee in either one annual payment, two (semi-annual) payments, quarterly, or monthly. Payments are to be made to the company by automatic debit from your bank account or credit card. You will select your method and timing of payment. Certain processing fees may apply.

A qualified physician will cover for your doctor when necessary, but he/she will almost always be personally available by phone or the secure messaging platform, (ChatWellMD), to respond to your medical concerns.

To ensure quick and easy connectivity to your physician and the Membership Program, you will be provided with CCPHP’s secure messaging platform, ChatWellMD™. This HIPAA compliant platform can be used from your phone, hand-held device, or computer to directly contact your physician or to attend telehealth visits with your doctor or your SENS Solution® Health Coach.

CCPHP physicians have the ability to consult with and connect you to more than 60,000 Castle Connolly Top Doctors® in the U.S. and internationally, as appropriate. The mission of Castle Connolly Medical Ltd. (CCML) is to help consumers find the best healthcare. The top doctors who are listed on the CCML website directory were nominated by their peers in an extensive survey process.

Many members tell us how much they value the ability to participate for no additional cost in the SENS Solution® Wellness Program, which is a collaborative and integrative program designed to enhance CCPHP Members’ wellbeing. The program focuses on four wellness pillars: Sleep, Exercise, Nutrition, and Stress Management. The SENS Solution® Wellness Program offers an array of Member-exclusive amenities including wellness webinars, one-on-one health coaching, discounts on our favorite health and wellness products and services, and cognitive behavioral training courses.

CCPHP health coaches work with you one-on-one over the phone to help engage and empower you with tools to implement lifestyle changes into your daily life.

• Set up your first session with a SENS health coach

• Take an online health assessment, which is used as a baseline starting point for your health coaching journey

• Speak with your health coach at your convenience via remote phone sessions to identify potential barriers to a healthier lifestyle and create a plan for achieving your wellness goals

• Track your progress