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Using the Spruce: Medical Communication app to connect with your CCPHP physician

As a Member of CCPHP, you can communicate directly with your physician securely and conveniently from your smartphone via the Spruce: Medical Communication App

 

Through the HIPAA compliant Spruce mobile app, you can: 

  • Message your doctor directly regarding your care
  • Obtain quick and convenient remote consults utilizing secure video, voice, photo, and file sharing

While Spruce won’t replace in-office visits, the convenience of remote communication allows your doctor to address your questions and concerns more efficiently, or to better decide whether you need in-person care. The Spruce app should not be used in the event of an emergency.

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For technical support, please contact Spruce Support via email at: accounts@sprucehealth.com, or visit the
Help Center on the Spruce app. For other questions, call the CCPHP member services line at: (212-367-1950)

 

CCPHP, LLC, is acting on behalf of and at the direction of your physician and their medical practice, pursuant to a Business Associate Agreement (as defined in the Health Insurance Portability and Accountability Act of 1996, as amended (“HIPAA”)) to assist your physicians and their practice to inform you about the amenities and enhancements that CCPHP provides to Members. Spruce Health, Inc., is acting as a subcontractor (as defined in HIPAA) to CCPHP, pursuant to a Business Associate Agreement, to assist  CCPHP in providing amenities and enhancements to Members.