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Make Primary Care Personal

Welcome to NWPC CCPHP

At NWPC CCPHP, we believe that strong doctor-patient relationships are essential to helping you achieve optimal wellness. The concierge (membership-based) model at NWPC CCPHP allows patients to build a strong rapport with the physicians of NWPC CCPHP and collaboratively develop a personalized approach to their health.

Members are assured a more convenient, connected and collaborative relationship with Dr. Liaw, Dr. Pao, and Dr. Richard. The structure of the membership program is designed with one simple focus: you. The amenities and enhancements of our program are designed to help support our Members’ healthy lifestyles.

NWPC CCPHP enables an innovative practice model that provides Members a more personalized healthcare experience with a focus on proactively managing their overall health and wellbeing. Learn more about the many amenities and enhancements of the program.

Meet The Doctors

Our three esteemed doctors, William Liaw, MD, Charles Pao, MD, and Jeanne Richard, MD, have decades of experience delivering exemplary, compassionate, and personalized care. We believe that good medicine takes time. Our new model allows us to provide the highest level of care you deserve. Learn more about us below.


William Liaw, MD

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Dr. Liaw joined Newton Wellesley Primary Care in 1997. He is a graduate of Brown University and the University of Virginia School of Medicine. During medical school, he spent several months in an outpatient clinic on the Navajo Reservation. He then completed his residency training at the University of Vermont.

Dr. Liaw is a clinical instructor at Tufts University School of Medicine and is board certified in Internal Medicine. Dr. Liaw is the 2011 recipient of the Mark Aisner, MD Award for Excellence in Teaching Physical Diagnosis from Tufts University School of Medicine. His special interests include preventive medicine, hypertension, asthma, and diabetes. His outside interests include photography and running. Dr. Liaw resides in Needham with his wife and two daughters.

Jeanne Richard, MD

Jeanne Richard, MD

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Dr. Richard graduated Cum Laude and Phi Beta Kappa from the University of Vermont in 1991. She received her medical degree from Tufts University School of Medicine, where she was elected into the Alpha Omega Alpha Honor Society. She completed her residency in internal medicine at New England Medical Center, where she served as chief medical resident. Dr. Richard is board-certified in internal medicine and is a clinical instructor of medicine at the Tufts University School of Medicine. She has a special interest in women’s health. Dr. Richard lives in Bolton with her husband and their four children.

Charles Pao, MD

Charles Pao, MD

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Dr. Pao is a 1989 graduate of the University of Texas at Austin, where he was elected to the Eta Kappa Nu Honor Society. He received his medical degree from the University of Texas School of Medicine in Houston, where he was elected to the Alpha Omega Alpha Medical Honor Society. He completed his internal medicine residency at Yale University School of Medicine.

Dr. Pao is an assistant clinical professor in medicine at Tufts University School of Medicine. He has been given the Faculty Award for Excellence in Teaching in Medicine, the Allen W. Locke, MD Award for Effective Teaching of Primary Care, and the Partners in Excellence Award by Partners Health Care. He is board-certified in Internal Medicine. He has special interests in cardiovascular diseases and preventative medicine. He and his wife, Linda, have two sons and reside in Boston.

Enhanced Coordination

As a member of this membership-based primary care practice, you will be able to receive enhanced supervision of specialty consultations and follow-ups, and coordination of your care.

More Connected Primary Care

By having more time to spend with each patient, our doctors at NWPC CCPHP can ensure an enhanced connectivity through a more convenient, and collaborative approach.

Why Choose Us

How It Works

Concerned about numerous healthcare trends that are negatively affecting doctor-patient relationships and the way care is delivered, Dr. Liaw, Dr. Pao, and Dr. Richard have collaborated with Castle Connolly Private Health Partners (CCPHP) to create a unique, concierge or membership-based practice model that provides a more optimized healthcare experience for both patients and providers.

In this model, the physicians of NWPC CCPHP has considerably fewer patients than typical primary care doctors. This allows him to have enough time to provide each and every patient with personalized, unhurried care. Members of NWPC CCPHP pay an affordable annual fee to take advantage of a wide array of member benefits and enjoy a more convenient, connected, and compassionate approach to healthcare.

Membership fees are payable to NWPC CCPHP, LLC, a business entity that is separate from Dr. Pao, Dr. Liaw, and Dr. Richard’s medical practice. The physicians of NWPC CCPHP provide all professional services through their practice, Newton Wellesley Primary Care. Since the membership fees do not pay for any insurance-covered healthcare services, we recommend that our members maintain their health insurance. Contact us for more information.

Practice Philosphy

When NWPC was established, one of the primary goals was to create a practice that would deliver exemplary, compassionate, and personal care. With each passing year, it has become more and more difficult to attain this goal. There has been an incremental increase in requirements for documentation and paperwork that provide little to no benefit to the patient. As a result, the time spent with our patients in the office, that we value so much, is steadily eroding. Our rising dissatisfaction with our current medical system – and the so-called “traditional practice model” – has no realistic end in sight. Consequently, we decided to change the model to continue to provide patients with the highest level of care.

At NWPC CCPHP we believe that good medicine takes time. Really listening to people to find the right diagnosis and the best treatment plan takes longer than is allowed by the current medical system. We also believe in a strong doctor-patient relationship, which is the cornerstone of traditional medical care. Our membership-model practice has given us the opportunity to create an environment that focuses on your individual needs and allows us to be the best patient advocates.


CCPHP was established by Castle Connolly Medical Limited (CCML) in order to connect patients with top physicians in order to facilitate an optimal healthcare experience. CCML is a highly-regarded research organization best known for its America’s Top Doctors® publication. NWPC and CCPHP have developed a membership program that will provide members with an array of amenities and enhancements, including enhanced connectivity to CCML’s elite compilation of America’s Top Doctors®.

Visit our Corporate Site

To become a member call us at
(855) 833-1440 or click below.


NWPC CCPHP Membership Inquiry


40 Walnut Street, Suite 102
Wellesley, MA 02481

Phone: (781) 943-3000

* NWPC CCPHP, LLC, the membership organization referenced on this website, is sometimes also referred to as “NWPC CCPHP” or as “Newton Wellesley Primary Care, Castle Connolly Health Partners, LLC,” as shown in the logo above.

NWPC CCPHP, LLC is acting on behalf of and at the direction of Dr. William Liaw, MD, Dr. Charles Pao, MD, and Dr. Jeanne Richard, MD, pursuant to a Business Associate Agreement (as defined in the Health Insurance Portability and Accountability Act of 1996, as amended (“HIPAA”)), to assist their practice to inform you about, and to help make available, the Enhancements described on this website.